RATES: Our fees vary depending on the service provided. Our services include, but are not limited to, diagnostic evaluations, psychological testing, developmental and cognitive evaluations, individual, family, and marital therapy, as well as consultation, training, advocacy, and clinical supervision. Each individual is encouraged to discuss costs for additional services with the administrative staff prior to delivery of the services. Consultation services are delivered only after a formal fee agreement has been established with the individual professional who will provide the services.
PAYMENT METHODS: Payment is expected at the time services are rendered. Individuals who have insurance plans are responsible for any co-payment amount and any unsatisfied deductible required by their insurance plan. When more than one insurance company is involved, there is often no direct payment from the individual receiving services (except for annual deductibles). Reports, test results, and medical records are not released prior to payment for services. Co-payments and balances may be paid with Visa® or MasterCard®, check or cash.
INSURANCE:The professionals on staff at Arkansas Families First are all eligible to receive third party reimbursement from insurance companies; however, not all of our clinicians are on all insurance panels. The administrative staff verifies insurance benefits and helps secure managed care authorization prior to the first visit. Managed care agencies (HMO, PPO, etc.) often require the individual to contact their primary care physician or the insurance company for a referral and pre-authorization. An appointment will not be given unless the individual has been made aware of the fees and agrees to assume responsibility for payment of services even when third-party payers such as insurance companies have agreed to pay.
Below is a complete list of the insurances accepted at AFF, although not all providers see every insurance. Please call for inquiries about specific clinicians.
|BCBS ANTHEM||MUNICIPAL HEALTH BENEFIT FUND|
|BLUE ADVANTAGE||NOVASYS HEALTH|
|BLUE CROSS & BLUE SHIELD||NOVASYS PREFERRED|
|BLUE CROSS BLUE SHIELD OF AR||PPO PLUS|
|BLUE CROSS/BLUE SHIELD OF MS||QUALCHOICE OF ARKANSAS|
|CIGNA||TRICARE PRIME SOUTH REGION|
|CIGNA BEHAVORIAL HEALTH||TRICARE SOUTH REGION|
|CIGNA GREAT WEST||TRUE BLUE|
|CIGNA SAMBA||UMR- UNITED MEDICAL RESOURCES|
|COVENTRY HEALTH||UNITED BEHAVIORAL HEALTH CLAIMS|
|FEDERAL BLUECROSS BLUESHIELD||UNITED HEALTHCARE|
|GOLDEN RULE||UNITED HEALTH CARE MEDICA|
|GOLDEN RULE UNITED HEALTH CARE||UNITED HEALTHCARE OF UTAH|
|GREAT WEST HEALTHCARE||UNITED HEALTHCARE RIVER VALLEY|
|HEALTH ADVANTAGE||UNITEDHEALTH INTEGRATED SERVICES|