Telehealth Services

Arkansas Families First is pleased to offer Telehealth services that include psychiatric appointments and online counseling for individuals, families and groups. On this page you'll find all the information you need to get started with online therapy and resources to improve your experience.

Telehealth Online Counselng

Get Started. Schedule Your Appointment Today!

Frequently Asked Questions

Yes. Research support telehealth as an effective approach to counseling.

Yes. AFF uses an encrypted telehealth platform produced by Zoom. It's encrypted beyond the standards set by HIPAA.

No. There are cases that are not suitable for telehealth. Your clinician will assess the appropriateness of using telehealth for your particular case.

No. Telehealth counseling is the same price as in-person counseling and is covered most, but not all insurances. Our staff will check your insurance benefits and let you know if it's covered and how much you owe for co-pay and/or deductible. You are free to call your insurance company to inquire, if preferred.

It works like FaceTime or Skype. Your clinician will email you a link. You'll click the link, which will download Zoom and launch your counseling session. It's that simple!

Preparing For My Telehealth Session

Be prepared to pay your co-pay at the beginning of your session.

Be prepared to schedule follow up appointments during or after your session.

Your behavioral health provider will email you about any items you or your child will need prior to the session.

Please create a setting for your telehealth session that is private and quiet.

What will I need for telehealth counseling?

You'll need a smartphone, tablet, or computer with a mic and camera

You'll need access to reliable internet. It can be wifi, wired, or cellular.

You'll need to be open to a new way doing therapy. It can be just as effective, in some cases more effective, than in-person therapy, but it will be different. Have an open, curious mindset about this new way of receiving therapy.

A safe and effective way to access great counseling!

Online Telehealth Counseling

Online Counseling Resource Library


Therapeutic Activities

  • Feeling Faces

  • Feeling Charades

  • Ungame

  • Empty Chair, Parts Work, Role Plays

  • Art Therapy Interventions

  • Guided Imagery

  • Mindfulness

  • Meditation

  • Yoga

Get Started. Schedule Your Appointment Today!

About Us

Arkansas Families First is a multidisciplinary behavioral health care group that offers a variety of health services for children, teens and families in Central Arkansas. Our group of independently practicing providers strive to provide the best, most comprehensive care that modern psychology, psychiatry, counseling, and other disciplines have to offer.


Arkansas Families First is devoted to unlocking the full potential of children and families. We utilize the latest research and the most skilled providers in the service of improving people’s lives. We strive to empower parents and to integrate multiple disciplines in the building of strong families and healthy children.

Our Promise

We take a strengths-based approach utilizing the latest evidence-based treatments and include parents in all aspects of treatment and assessment. We'll find the service and the provider that best fits your family. With our growing list of clinicians, if you are not satisfied with your provider or services will help you make the necessary changes.