Telehealth Services

Online counseling through Arkansas Families First includes psychiatric appointments and online counseling for individuals, families and groups. We are pleased to have launched Telehealth services to our clients and others in our communities during the COVID-19 crisis. On this page you'll find all the information you need to get started with telehealth and resources to improve your online treatment experience.

Telehealth Online Counselng

Get Started with Telehealth Services. Schedule Your Appointment Today!

Frequently Asked Questions

Yes. Research supports telehealth services as an effective treatment approach for counseling.

Yes. AFF uses an encrypted telehealth services platform produced by Zoom. It's encrypted beyond the standards set by HIPAA.

No. There are cases that are not suitable for telehealth services. Your clinician will assess the appropriateness of using telehealth for your particular treatment needs.

No. Telehealth, or online counseling is the same price as in-person counseling and is covered most, but not all insurances. Our staff will check your insurance benefits and let you know if it's covered and how much you owe for co-pay and/or deductible. You are free to call your insurance company to inquire, if preferred.

It works like FaceTime or Skype. Your clinician will email you a link. You'll click the link, which will download Zoom and launch your counseling session. It's that simple!

Preparing For My Telehealth Session

Be prepared to pay your co-pay at the beginning of your session.

Schedule your initial session by phone or email, then be prepared to schedule follow up appointments during or after your session.

Your behavioral health provider will email you about any items you or your child will need prior to the session.

Please create a setting for your telehealth session that is private and quiet.

What You'll Need for Telehealth Treatment

You'll need a smartphone, tablet, or computer with a mic and camera

You'll need access to reliable internet. It can be wifi, wired, or cellular.

You'll need to be open to a new way doing therapy. It can be just as effective, in some cases more effective, than in-person therapy, but it will be different. Have an open, curious mindset about this new way of receiving therapy.

Online Evaluation, Online Counseling, & Online Psychiatric Appointments

Telehealth is a safe and effective way to access great behavioral health care for children and families!

Telehealth Online Counseling

Expanding access and reducing barriers to mental and behavioral health care for youth in Arkansas

Telehealth Family Therapy

Advantages of Telehealth

  • Research has shown that online counseling can be just as effective as in-person Counseling, sometimes more effective.

  • Telehealth allows patients access to specialty mental health providers from anywhere in the state

  • Online counseling accommodates the busy lives of modern families

  • Requires less time away from school

  • Requires less time away from work

  • Online counseling reduces the cost of transportation and travel expenses

  • Telehealth and online counseling empowers more consistent treatment attendance, which can improve outcomes

Online Counseling Resource Library


Favorite Apps

  • Calm

  • Headspace

  • Triangle Of Life

  • Moodnotes

  • Cosmic Kids

Therapeutic Activities

  • Feeling Faces

  • Feeling Charades

  • Ungame

  • Empty Chair, Parts Work, Role Plays

  • Art Therapy Interventions

  • Guided Imagery

  • Mindfulness

  • Meditation

  • Yoga

Get Your Telehealth Services Started. Schedule An Appointment Today!

About Us

Arkansas Families First is a multidisciplinary behavioral health care group that offers a variety of health services for children, teens and families in Central Arkansas. Our group of independently practicing providers strive to provide the best, most comprehensive care that modern psychology, psychiatry, counseling, and other disciplines have to offer.


Arkansas Families First is devoted to unlocking the full potential of children and families. We utilize the latest research and the most skilled providers in the service of improving people’s lives. We strive to empower parents and to integrate multiple disciplines in the building of strong families and healthy children.

Our Promise

We take a strengths-based approach utilizing the latest evidence-based treatments and include parents in all aspects of treatment and assessment. We'll find the service and the provider that best fits your family. With our growing list of clinicians, if you are not satisfied with your provider or services will help you make the necessary changes.