The professionals on staff at Arkansas Families First are all eligible to receive third-party reimbursement from insurance companies; however, not all of our clinicians are on all insurance panels. The administrative staff verifies insurance benefits and helps secure managed care authorization prior to the first visit. Managed care agencies (HMO, PPO, etc.) often require the individual to contact their primary care physician or the insurance company for a referral and pre-authorization. An appointment will not be given unless the individual has been made aware of the fees and agrees to assume responsibility for payment of services even when third-party payers such as insurance companies have agreed to pay.
Below is a complete list of the insurances accepted at AFF, although not all providers see every insurance. Please call for inquiries about specific clinicians.
| AMBETTER | AETNA |
| BCBS ANTHEM | MUNICIPAL HEALTH BENEFIT FUND |
| BLUE ADVANTAGE | NOVASYS HEALTH |
| BLUE CROSS & BLUE SHIELD | NOVASYS PREFERRED |
| BLUE CROSS BLUE SHIELD OF AR | PPO PLUS |
| BLUE CROSS/BLUE SHIELD OF MS | QUALCHOICE OF ARKANSAS |
| CIGNA | TRICARE PRIME SOUTH REGION |
| CIGNA BEHAVORIAL HEALTH | TRICARE SOUTH REGION |
| CIGNA GREAT WEST | TRUE BLUE |
| CIGNA SAMBA | UMR- UNITED MEDICAL RESOURCES |
| COVENTRY HEALTH | UNITED BEHAVIORAL HEALTH CLAIMS |
| FEDERAL BLUECROSS BLUESHIELD | UNITED HEALTHCARE |
| GOLDEN RULE | UNITED HEALTH CARE MEDICA |
| GOLDEN RULE UNITED HEALTH CARE | UNITED HEALTHCARE OF UTAH |
| GREAT WEST HEALTHCARE | UNITED HEALTHCARE RIVER VALLEY |
| HEALTH ADVANTAGE | UNITEDHEALTH INTEGRATED SERVICES |
| VALUE OPTIONS | AND MORE… |
